Data Automation & Integration
- Develop and maintain scripts to retrieve and process data from Google Workspace and Zoom, including but not limited to users, groups, meeting rooms, licenses, activity logs, and configurations
- Normalize and structure data for analysis, reporting, and alerting
Monitoring & Alerting
- Build automated alerting systems to identify anomalies, policy violations, or operational issues in Workspace or Zoom environments
Automation of Administrative Actions
- Design workflows to automate common tasks such as account cleanup, license management, and configuration enforcement
Platform Development
- Build a secure internal web-based platform to standardize and simplify administrative actions currently performed using tools like GAM or Zoom admin portal
- Include reporting, dashboards, and visualizations to support operational visibility
Collaboration & Input Gathering
- Work closely with the IT Services and Collaboration Platforms Lead to prioritize features and workflows
- Gather automation and reporting requirements from the broader support team
Code Management & Workflow
- Implement Git workflows for team collaboration and change management
- Ensure well-documented and maintainable code to support contributions from less-technical teammates
Infrastructure & Deployment
- Deploy tooling and platforms in containerized environments (e.g., Docker)
- Propose or implement supporting infrastructure such as databases, schedulers, and authentication mechanisms
